Frequently Asked Questions
Everything you need to know about your Nobis experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally range from 7-14 business days.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition with all tags attached. Please visit our returns portal to initiate a request.
Which payment methods do you accept?
Nobis accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and supply chains that adhere to fair labor standards to ensure high-quality, conscious products.